1. Introduction
Welcome to Sidasoft Technologies. We are committed to protecting your privacy and ensuring you have a positive learning experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tech education services, website, and related platforms.
By accessing or using Sidasoft Technologies services, you consent to the practices described in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
When you register for our courses, create an account, or contact us, we may collect:
- Full name and contact information
- Email address and phone number
- Billing and payment information
- Educational background and career interests
- User credentials for account access
2.2 Technical Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2.3 Student Performance Data
As part of our educational services, we collect:
- Course progress and completion data
- Assignment submissions and grades
- Forum participation and discussions
- Skill assessment results
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your student account
- To process payments for courses and services
- To provide, personalize, and improve our educational offerings
- To communicate with you about courses, updates, and promotions
- To monitor and evaluate student performance and progress
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security breaches
- To comply with legal obligations and enforce our terms of service
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Instructors and Teaching Assistants: To facilitate your learning experience
- Service Providers: With third parties who provide services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and testing
- Access controls and authentication procedures
- Secure network infrastructure
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain reasonable safeguards to protect your information.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability rights
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how our services are being used
- Personalize content and advertisements
- Provide social media features
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sidasoft TechnologiesEmail: privacy@sidasoft.com
Phone: (+234) 813 147 9729
Address: A5, Unique ThankGod Plaza, Atom Kpera Road, Makurdi, Benue State, Nigeria.